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COVID 19 Notice

Updated Patient Information during Covid-19 epidemic

The UK government has recently announced that all dental practices can now return to more normal ways of operating for routine dental care. Stringent safeguards are in place for the health and safety of the public and the dental team.

At Select Orthodontics we take our responsibilities extremely seriously. We have worked really hard to put in place the required changes to open safely for everyone.

We will be prioritizing emergency treatments but routine appointments for orthodontic patients can now be offered.

If you have a dental emergency or require your routine dental examination, then please contact your own dentist.

When you attend the surgery you must expect some big changes in the way we manage your visit.

You will have to complete a comprehensive list of questions regarding your dental problem and your medical health, especially in relation to the on-going Covid-19 epidemic. We will email these to you via our data secure online portal, please note that we must have these details before attending your appointment, otherwise we will be unable to see you.

Please be tolerant of these questions, they are for your benefit.

When you attend:

- Please wear a face mask/face covering when attending your appointment.
- If you usually pay for your treatment, payment in advance over the telephone is required.
- You will be asked to attend alone, unless the appointment is for a small child, or you are a carer/chaperone for a vulnerable adult.
- If the appointment is for a child, please only bring that one child.
- For child orthodontic patients, if possible, we request that the parent remains outside the practice or waits in a car.
- Please do not bring any bags in with you.
- You must attend the surgery on time.
- On your arrival outside the surgery, you must wait in your car and make contact with the surgery by telephoning the surgery. We will tell you when to come to the door and then we will be able to let you in.
- You will be asked to use hand-gel, or alternatively to wash your hands. The patient toilet will not be available, so please use your own toilet before travelling.
- The practice will be observing a strict 2m Social Distancing policy, please be mindful of this if you come across any member of the public or staff in the reception area.
- You will be taken straight into the surgery where the dentist will need to confirm answers to some of the questions already asked.
- Please be mindful that we had to cancel over one thousand dental appointments during the first lockdown period. We will aim to get back to a more service as soon as possible, but at the moment our waiting times for appointments are a lot longer.

THANK YOU FOR YOUR UNDERSTANDING

The Select Orthodontics Team

Contact details & where to find us

Call us today: 01642 246280 (Middlesbrough) | 01429 865290 (Seaton Carew)

Testimonials

Read what our patients say about their treatment…

Select Orthodontics have transformed my teeth and given me the confidence to smile again. I can't thank you enough.

Thanks again for correcting my teeth. They look great

To Dentist/staff

Thank you for my treatment, I am really happy with the outcome

Thank you to everyone for being lovely. We’ve always looked forward to coming to our appointments because of the friendly and helpful faces.

Testimonial

To the staff who helped me with my braces, thank you for everything. I hope I get to see you again, I love coming here for my appointments.

To the staff who helped me with my braces, thank you for everything. I hope I get to see you again, I love coming here for my appointments.

I would like to thank Mr Fox and his team for their very professional service and treatment of my daughter. She is now a completely different person and doesn't stop smiling!

From a grateful Mum

Just a note to tell you how appreciative i am in the time and expertise that you put in to ensure my teeth are the best they could possibly be. It means such a lot, especially in the industry (which is so about looking good) that I am in!!! I’m a very happy customer.

Testimonial

To Mr Puttick and staff

Thank you all for looking after me. I love my new smile :)

Thank you very much for giving our daughter the confidence to smile again x

Testimonial

Thank you for helping me get the smile that I have always wanted!

We’d love your feedback too...

Have you recently completed your orthodontic treatment with us?

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We would like to here from you about experiences with us. It is always good to hear when patients are pleased with our treatment. Equally, we like to receive comments that will give us opportunities to improve our service even more. Please complete the feedback box and if you want us to contact you, give give us a name and number to call you.

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